Client Bill of Rights

Our Clients Can Expect:

  • Expertise and experience in information technology and networked telecommunications services
  • Current technology and best practices. Our technical skills and support systems employ the most current technologies and problem solving modalities
  • Accessible, on-call responsive consultation and support
  • Passionate undertaking of all tasks by all of our staff
  • 2-business-day turnaround on core services
  • Onsite pick -up and delivery
  • Loaner laptop when needed
  • Secure access to your computer via the Internet so you don’t have to wait for repairs if we can fix your computer remotely
  • Accuracy in our bids, billing and administrative services
  • Complete disclosure prior to payment. You will know exactly what you are paying for and you will pre-approve all charges
  • Fair and reasonable charges
  • No techno speak. We will explain our services and answer your questions in terms that you can understand
  • 100% satisfaction for the work we do. We stand behind our work; should problems occur we will fix them.